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Acronis true image 2017 email notification not working free |
Notifications not working | Acronis Forum. Acronis true image 2017 email notification not working free
I wonder if they are seeing the problem with any other email providers? Alan, the main issue here is that this problem only really seems to be reported for Gmail and then this is not consistent to prove that this is being caused by a bug in the Acronis product, as you yourself have shown in your last post where using the same version of Acronis on Windows 7 works for you!
It seems to me that this is a design point in all of the current Acronis True Image versions which there is little desire to provide a fix for, especially for older, unsupported versions. Please submit Feedback to the Acronis development team via the tool in the GUI Help section with a reference to this thread - the more users who raise this, perhaps the priority of this issue may be raised! Of course the ripple affect to this was having to go back to email clients and setups to pull email from both accounts gmail and outlook.
Are you suggesting than deleting the Acronis backup and re-creating it from scratch did fix the Gmail notification problem on Windows 10? I tried that and it didn't work for me The same build of Acronis True Image works fine for email notification on a Windows 7 computer on the same network with the same settings TLS pourt I installed Acronisa and it appeared to fix the problem on Windows 10 and seems to work okay on Windows 7. I was also having problems with intermittant backup job failures and so far no problems.
My fix was to use an Outlook email account and that worked. So that would mean that the issue was in the Acronis code. I'm loathe to purchase another version of Acronis since they don't fix bugs in the older releases and want you to purchase a newer version. I switched to EaseUS and it just works. I also keep using my Acronis version but when it breaks I'm done with Acronis.
I would take a different view on this. With this type of software and especially with the Gmail bug it may not be that easy to fix it in older releases. Fixing the problem might introduce other compatibility issues and in reality this was created by Gmail changes and I am no fan of Gmail. My belief on this type of software is that you should upgrade it at least every other release due to changes outside their control.
Backup software can be mission critical. My criticsm is that they didn't announce the bug and say when it was going to be fixed so the solution was easy to find. I understand your perspective but EaseUS went through the same change of Gmail and it just continued to work so I doubt that this was a hard to fix issue. It wasn't this one problem that has turned me off to Acronis.
I have had other issues and their support policy of having to pay them to report a bug in their software is a real negative. I was a real early user of Acronis and each release brought more bugs with less features.
The key issue with Email notifications was with the version of SSL being used by Acronis which is considered to be obsolete and therefore vulnerable, hence Google have tightened up their support for SSL to refuse that older version as identified by the handshake information exchanged. In terms of Acronis making changes to their products, then they will only do so for those products which have not already reached their End of Support date, which is pretty much the same as the majority if not all of other software vendors do with their EOL products.
There is a workaround for the SSL issue which put simply is to use TLS with port instead which works fine in most cases. This was based on a post from Steve Smith where he indicated some Gmail accounts would work and some would not. If I could depend on the web tool to send the notifications, I'd be glad to switch off my machine-based notifications using Yahoo. My previous message showed raw email text. I'm not smart enough to know whether ATI is generating the text just by looking at the code.
Here's not-raw text from today's one job but received in duplicate that did generate an email from Yahoo. Thanks, Steve, for looking at this. I may be time to upgrade this version. I think my other machine, a laptop, is sending notification OK. But that backup job, while scheduled, only runs on early Sunday morning and only when I remember to plug in the SSD. Just to follow up. Today not only did I get local my machine notifications from my two nightly backup jobs, but I also got two notifications from the web-based Dashboard tool.
I don't know if this is the right place to put this, but I'm running Acronis I've tried hotmail, outlook, and gmail, and I believe I got the settings correct, following several Acronis email troubleshooting guides.
I don't receive the test email whenever I send it, but it doesn't throw any errors. I just set the system up, so I don't have any history of successful emails. Hunter, sorry but you probably need to post your issue to the Acronis Cyber Backup See forum topic: How to get email notifications to GMAIL now that Goggle is shutting down less secure app access May 30, - which documents a work-around for Gmail users.
Thank you for the prompt response. I was able to get the issue resolved. In addition to setting up the windows firewall, I also had to punch a hole through port in our DMZ.
Authored on. Order Asc Desc. Date within - Any - 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year. Notification eMails stopped working.
Thread solved. View Solution. Forum Member. Posts: Comments: Any idea where I can get more information on the specific error? Steve Smith. Products: Acronis True Image 9.
Forum Hero. DC Chris. Posts: 0. Comments: 3. Chris, welcome to these User Forums. Hi Steve- I do have a gmail account, but I always have used my Comcast account. Settings: Both top tick boxes are checked: Show notification message on insufficient disk space, Notify is stock at MB. To: my email address comcast. Hi Steve - yes - that worked. Changing to and TLS worked like a charm. Chris, that is good to hear, glad the change worked for you and thanks for giving the feedback.
Attachment Size PNG PNG 4. Products: Acronis True Image and Richard, welcome to these User Forums. This is how I have set up the setting. What do I need to change to get my old style of emails? Francois Gendron. Comments: 5. For me, the latest ATI Build build broke global email notifications Products: Acronis True Image Products: True Image Servername: smtpout.
Raeann Morgan. Comments: 2. Dane Sumberg. Posts: 3. Comments: 9. And also no communication from them to users who they must know are significantly impacted. Andrew, your encounter with this known bug is slightly different to other users including myself who have hit it. I haven't seen any other reports of the password for an encrypted backup being lost but this may simply be that most users do not use that protection feature.
The latest updates in the linked ATI Forum topic for this bug looks to suggest that Acronis know that this was caused by an update on their side in the Cloud servers handling the Dashboard feature, so now we need assurance that they have fixed this and will take measures to ensure it never happens again! Authored on. Order Asc Desc. Date within - Any - 1 day 3 days 1 week 2 weeks 1 month 2 months 6 months 1 year. Thread needs solution. Posts: 1. Comments: 6. Products: Acronis True Image Steve Smith.
Posts: Comments: Andrew, welcome to these public User Forums. Products: Acronis True Image 9. Steve, thanks for the welcome and for the suggestion. I created a new small backup and ran it and the email contained the log with no error. Any more suggestions? I'm awaiting a workaround and a fix from Acronis for the bug.
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